Refraktor Support

Need help? We're happy to assist.

Contact

Email us at raymondmcardenas@outlook.com and we'll get back to you as soon as possible.

Common Issues

Purchases not restored

Open the in-game shop and tap Restore Purchases. Make sure you're signed into the same Apple ID used to make the original purchase.

Game progress lost

Progress is saved locally on your device. Uninstalling the app will erase your progress. We recommend not uninstalling unless necessary.

Ads not loading

Ads require an internet connection. If ads still don't load, try restarting the app.

Privacy Policy

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